Dec 19, 2023
Creepy or cool? This has long been a question for consumers about the AI-based personalization that many social and shopping sites use to remember visitors and offer suggestions. These practices are now reaching the workforce and employees who tend to be in favor of this tech. They want personalized...
Dec 12, 2023
Data may be the lifeblood of modern business, but harnessing it efficiently gets harder by the day. Two related disciplines are evolving to address this situation: Data Fabric and Data Mesh. The former is all about integration, automation and unification; the latter embraces decentralization and agility. Which is right...
Dec 5, 2023
Nov 27, 2023
In this episode of InsideAnalysis, host Eric Kavanagh explores the evolving landscape of customer experience (CX) and the role of AI-driven automation in enhancing it. Featuring insights from Dan Bodner, CEO of Verint, and Andy Roberts from Sabio Group, the discussion delves into how AI-powered bots are transforming...
Nov 20, 2023
How is the government using AI to improve services? How can we all benefit from this amazing technology? Check out this episode of InsideAnalysis to find out! Host @eric_kavanagh interviews Wyatt Kash of Scoop News Group, along with Eugene Burke of Digital Strategies. They talk about the good and the bad of generative...